RESIDENTIAL WASTE COLLECTION SERVICES
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Residential Waste Collection Services
Our employees showcase our commitment to teamwork, excellence and superior customer service for all clients with the following services:
- Residential Waste Collection
- Front-End Waste Collection for 2, 3, 4, 6, 8 Cubic Yard Cans and Vert-I-Packs. (15 FT Height Clearance Required) For height restricted areas, rear load cans are used in lieu of front-end cans. The same sized cans are provided for the back of the trucks.
- Rear Load Waste Collection
- Roll-Off Containers
- Various Sized Compactors
- Hauling: Non-Hazardous Materials
- Recycling Collection
- Trash Receptacles and Portable Toilets
Portable Toilet Rental & Services
Grayhound offers an extensive line of toilets to include basic restrooms, flushing toilets, restrooms with sinks, handicap restrooms, waste holding tanks, office trailer bathroom systems, hand wash stations, freshwater sinks, septic pumping services, crain units, indoor units, and road crew units.
Grayhound has provided portable toilet services to more than one thousand clients on a variety of job sites in Maryland, D.C., and Virginia.
Scrap Tire Management
Scrap tires are hazardous to the environment. They emit dangerous toxins and create natural habitats for many vermin and animals. Piles of scrap tires house snakes and provide breeding grounds for mosquitos which can carry a number of notable diseases.
Grayhound is a licensed scrap tire hauler and offers collections services to those seeking tire removal.
We can help maintain your yard!
Weekly curbside collection of yard waste is year round. Yard waste includes grass clippings, leaves, small branches, brush and Christmas trees.
Yard trim must be placed in heavy-duty paper bags or re-usable trash cans with handles and a secure lid. Cans must be clearly marked YARD WASTE / YARD TRIM for collection.
Cardboard boxes are not acceptable containers. Limbs collected curbside must not exceed four (4) feet in length and three (3) inches in diameter and must be securely tied in bundles. Bundles of limbs and bags of dry grass and leaves must weigh less than 60 pounds. Wet grass and leaves must weigh less than 25 pounds.
Onsite Live Loads | Special Pick-ups
Onsite Live Loads & Special Pick-ups include heavy items, discarded appliances and other items that typically do not fit in a toter.
These items are collected on a call in basis. Appointments must be made to collect these items. Contact Prince Georges County Waste Management at bulkytrash.princegeorgescountymd.gov or call (301) 883-4748.
Onsite Live Loads & Special Pick-ups does not pick up household trash or materials from evictions, foreclosures, unoccupied properties, commercial properties, apartment complexes, home renovations, remodeling projects or clean lot enforcement. The disposal of materials from these sites is the responsibility of the homeowner/landlord, contractor or business owner.
Refuse Removal and Recycling Services
Refuse removal is an ongoing necessity for schools, colleges, hospitals, government agencies and many more. Grayhound extends its services to those engaging projects such as construction and renovation, retail store, office/warehouse, property management, real estate or institutions/government agencies.
Grayhound provides LEED services tracking tonnage for refuse, cardboard, metal, single stream items (bottles, cans, paper), construction debris, and landscape (green) waste. We pride ourselves in accurately
CELEBRATING OVER 50 YEARS
FREQUENTLY ASKED QUESTIONS
What size roll-off dumpsters do you have?
Grayhound offers 10, 15, 20, 30, and 40- cubic yard open top/roll-off dumpsters.
What size front end dumpsters do you have?
We also offer 2, 4, 6, and 8-yard front end dumpsters.
What size dumpster do I need?
The dumpster size needed is dependent of the material being placed inside and frequency of service. The following diagrams reflect the sizes of the dumpsters. If further assistance is needed when choosing a dumpster size reach out to us and we will be glad to assist you.
What is included in the price of a roll off dumpster?
Our price quote includes pickup, delivery, a weight allotment, and a 7-day loading period. Any additional weight will accrue charges. There will also be a fee assessed for each day the dumpster is kept past the 7 days.
Is there anything that cannot go in the dumpster?
Hazardous materials of any kind are not permitted inside of the dumpsters. This includes asbestos and hazardous liquid waste. Tires are not to be placed inside of dumpsters. Grayhound is a licensed tire hauler and will gladly pickup any scrap tires.
Cement, asphalt, and dirt are not to be mixed with any other materials and must be placed in either a 10- or 20-yard roll-off dumpster. These dense materials cannot be placed in any dumpster larger than a 20-yard dumpster due to weight.
Am I charged for extra weight?
Yes, there is an additional charge per each ton, or portion thereof over the allotted weight. This overage price varies based on location and the type of waste. Charges will be disclosed to you upon placing your order.
Can I put high weight materials in the dumpster such as dirt or concrete?
All dense materials such as asphalt, concrete, dirt, sand, and brick must be placed in either a 10- or 20-yard dumpster. These materials must be kept separate from all other items.
Due to the increased weight of such dense materials, the dumpsters can only be filled halfway. Dumpsters filled to capacity will be too heavy for our trucks to lift. It will be the responsibility of the customer to remove the excess content from the dumpster.
Can I overfill the dumpster?
No. dumpsters should not be filled above the top of the rim of the dumpster. Any dumpsters that are overfilled will not be collected and will be subjected to additional fees.
If I completely fill up the dumpster, can I leave the remaining waste beside the dumpster?
No. There should be no waste left beside or around any of the dumpsters. Any trash or materials left around a dumpster will not be collected. This includes yard waste, household trash, recycling, and construction materials.
Do you offer compactors?
Yes, Grayhound offers both vertical and Horizontal compactors.
Do you haul metal?
Yes, we do haul metal. Contact our office for a quote. Grayhound will then deliver your metal to a scrap yard.
Do you pick up trees and brush?
Yes, we pick up all residential yard waste including trees, brush, and leaves. All yard waste must be a bag or placed in the provided container and placed on the curb.
How do I pay my bill?
Grayhound accepts all major credit cards including American Express, Visa, Mastercard, and Discover. Payments can also be made from a bank account using an account and routing number. Customers may pay online using our website, by phone, or by mail.
Can I make a change to my service order?
Changes can be made to an existing order at anytime by completing a service request form online or by contacting our office by phone. It is best to communicate any changes at least 24 hours in advance.
How far in advance do I need to place my order?
Grayhound requires at least a day in advance for service orders. Same day service may be an option depending on availability. We dedicate ourselves to meeting each scheduled delivery time. However, delivery times cannot be guaranteed.
How much notice is needed if I want to cancel my order?
Grayhound asks for a minimum of a day’s notice for cancellations.
What do I do if my trash or service is missed?
If your dumpster is missed please ensure that it is not blocked, overfilled, contain unapproved materials, or filled past the halfway point when containing dense materials such as dirt, asphalt, concrete, brick, or sand. If your dumpster holds any of these dense materials, please ensure that they are not mixed.
If none of the as above applies to your dumpster, please give us a call to rectify the situation. In most instances, a missed dumpster will be collected on the same day it is reported.
Does Grayhound have employment opportunities?
Absolutely! To become a future employee of Grayhound, please complete our online application for either a driver or non-driver position.
How do I contact customer service?
Contact Grayhound by calling our office 301-735-6686 or by emailing firstname.lastname@example.org